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Loyalty & rewards for clubs, organisations & employers

Reward engagement.
Build belonging.
Grow loyalty.

STAAX is a loyalty and rewards platform for clubs, organisations and employers.

Tailored loyalty campaigns that encourage participation and help your community feel valued.

Illustrative STAAX artwork: a woman in black sportswear standing on an angled smartphone with the STAAX logo on its offwhite screen

What we believe

Loyalty starts withfeeling valued.

STAAX is built to help organisations turn engagement into a lasting sense of belonging.

By recognising their involvement and giving them meaningful reasons to return.

The people already connected to you are your most valuable community

STAAX is the platform that recognises them and rewards them.

Who it's for

Different communities. The same need to belong.

Every community runs on people who choose to take part. STAAX recognises that participation, so it turns into belonging, and belonging into lasting loyalty.

Feel part of the whole club, not just a team sheet.

Participation to encourage

  • Trying an activity in another section
  • Booking off-peak sessions
  • Coming along to clubhouse events and socials
  • Volunteering on match days and junior sessions

How it's recognised

  • Thanks and shout-outs in the club feed
  • Priority access to popular events
  • Clubhouse and partner benefits
  • Shared club goals everyone contributes to

Belonging and loyalty

Members feel recognised as part of the club as a whole, which gives them more reasons to return, take part and stay.

How it works

You choose the behaviours. We help you recognise them.

  1. 01

    Discover what matters

    We start with discovery: who your community is, what you want them to do more of, and what would make them feel valued.

  2. 02

    Design recognition and rewards

    Together we choose the behaviours that earn recognition and the rewards and campaigns  that suit your community. 

  3. 03

    Recognise participation

    From visits and spending to movement, challenges and contributions, recognise the actions that matter to your community, with points, recognition or rewards.

  4. 04

    Learn and strengthen loyalty

    We review participation regularly and adjust what's recognised, so the programme keeps building a relationship people want to stay part of.

Illustrative campaign ideas

What could you recognise and reward?

You choose the actions, milestones and rewards around your organisation’s goals.

Spend & unlock

Spend £30 at the clubhouse → unlock a coffee reward.

Keep coming back

Attend three fixtures or events → earn bonus points.

Move towards a goal

Reach an agreed activity target → earn points.

Rise to a challenge

Complete a team challenge or top a leaderboard → unlock an agreed prize.

Give something back

Volunteer at an event → earn recognition or a reward.

Connect & contribute

Join a team session or share useful knowledge → earn recognition.

Campaign rules, rewards and how participation is recorded are agreed together. Spend-based campaigns depend on suitable transaction data or an agreed verification process.

Your platform

Your brand. Your community. One place.

Bring challenges, rewards and recognition together in a space that looks and feels like you. We design your programme around your goals and what matters to your people.

  • Built around your goals

    Bespoke challenges, campaigns and rewards for the participation you want to encourage.

  • Branded for you

    Your name, colours and identity lead the experience.

  • Our expertise, behind the scenes

    We bring the loyalty strategy. Your organisation takes centre stage.

Illustrative club demo

Your Club
S2,794
Today’s goals30 September 2026

35 / 100 pts

Everyday movement & recovery · 35% of goal

186 kcal

15 / 50S

5,056 Steps

0 / 30S

8.58h Sleep

20 / 20S

Club bonus points

Proposed

More ways to earn by taking part in club life · separate from your movement goals

Movement215
+
Club life250
=
This week465

Exclusive rewards

Big wins this week

Padel sectionHighest participation rate this month: 71%
Wednesday Club Move287 members took part this week
Whole club62% of the way to the community pitch fund target
JuniorsWon the county under-12s tournamentFuture

Proposed concept

Your member benefits

Rewards

Turn your points into something worthwhile.

Powered bySTAAX

Club example shown, with fictional data. Programme features and delivery are agreed together.

Outcomes

What we measure together.

Loyalty builds over time, so we agree early signals that show whether people are becoming more involved and connected. Where suitable data exists, we can look at commercial signals too, such as renewals or off-peak bookings.

Rewards alone don't prove retention or revenue changed. We'll be clear about what the data shows and what it doesn't.

  • Participation and repeat involvement

    How many people take part, and how often they come back.

  • Reach across your community

    Whether people get involved beyond their usual team, section or site.

  • Belonging and feedback

    What people say about feeling recognised and connected, through simple check-ins.

  • Reward and recognition uptake

    What people choose, so the programme reflects what they value.

Working together

Start focused. Grow what works.

  1. Phase 1

    Discovery

    Understand your community, what you want to encourage and what would make people feel valued.

  2. Phase 2

    Pilot scope and set-up

    Agree the behaviours, recognition, rewards and features for a focused pilot, then configure your programme.

  3. Phase 3

    Launch support

    Help introducing STAAX to members, staff and volunteers.

  4. Phase 4

    Monthly participation review

    Regular check-ins on involvement and feedback, adjusting so loyalty keeps building.

Each organisation gets a bespoke recognition and rewards programme on a shared platform, rather than wholly custom software. That keeps set-up realistic and lets improvements benefit everyone.

Website, booking or integration work can be discussed and scoped separately; it isn't part of the default package. Pricing is agreed once scope is clear.

Let’s talk

What would stronger loyalty look like for your community?

Tell us who your community is and what you'd like them to do more of. We'll start with a discovery conversation, not a sales pitch.

Email Chloe

chloe@staax.co

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